Privacy Policy
Green & Company Property Care ("Green & Company", "we", "our", or "us") is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, or use our services.
Information We Collect
We may collect personal information that you voluntarily provide when requesting a quote, booking a service, subscribing to updates, or contacting us. This information may include:
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Name
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Address
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Email address
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Telephone number
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Details about your property or requested services
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Preferred appointment dates and scheduling information
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Any additional information you choose to provide
For Home Watch clients, we may also collect information necessary to perform our services, including emergency contact details, property access instructions, alarm information, insurance requirements, and other details to care for your property.
How We Use Your Information
We collect personal information only for purposes related to providing our services:
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Responding to inquiries and quote requests
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Scheduling and delivering services
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Communicating about appointments or service updates
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Providing Home Watch reports and property updates
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Processing payments and maintaining business records
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Improving our services and customer experience
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Meeting legal and regulatory obligations
We do not sell, rent, or trade your personal information.
Website Analytics & Cookies
Our website may use cookies and similar technologies to improve your browsing experience and better understand how visitors use our website. We may collect non-identifiable information such as:
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on our website
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Referral sources
This information helps us improve website performance and marketing efforts.
Photos & Property Information
During certain services, particularly Home Watch visits, post-construction cleaning, or project documentation, we may take photographs of your property to document its condition or provide service reports. These photographs:
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Are used only for service documentation and communication with you
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Are stored securely
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Will never be publicly shared without your express permission
How We Protect Your Information
We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, loss, or misuse. Only authorized personnel who require access to perform their duties may view your information.
We may share information only when necessary to:
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Work with trusted service providers assisting our business
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Complete payment processing
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Comply with legal obligations
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Protect the safety of our customers, employees, or property
We never sell your personal information to third parties.
We retain personal information only as long as necessary to provide our services, comply with legal requirements, resolve disputes, and maintain business records. When information is no longer required, it is securely deleted or destroyed.
Your Privacy Rights
Our website may contain links to third-party websites or use trusted third-party providers for services such as website hosting, analytics, payment processing, or online scheduling. We are not responsible for the privacy practices of third-party websites or services.
You may request to:
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Access the personal information we hold about you
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Correct inaccurate or incomplete information
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Withdraw consent for certain communications
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Request deletion of your personal information where permitted by law
To make a request, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. The most current version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Green & Company Property Care
Email: info@greenandco.ca
Phone: 587-444-0691